Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website and services provided by SOLIS MARKETING LTD ("SOLIS", "we", "us", or "our"). By engaging our services or submitting an enquiry you agree to be bound by these Terms.

1. Services

SOLIS provides premium digital marketing services including but not limited to: marketing strategy development, PPC advertising management, SEO, social media marketing, content creation, PR campaigns, influencer marketing, email & automation, creative production, sales funnel development and marketing technology consulting. All services are tailored to the tourism, hospitality, aviation and travel sectors.

Detailed scope, deliverables, timelines and investment are defined in a separate Statement of Work (SOW) or Proposal agreed upon before project commencement.

2. Client Responsibilities

To deliver optimal results you agree to:

• Provide timely and accurate information, brand assets, access credentials and feedback
• Approve creative concepts and campaign structures within agreed timeframes
• Ensure all provided materials (images, copy, trademarks) do not infringe third-party rights
• Comply with all applicable advertising laws and platform policies in target markets

3. Fees & Payment

Fees are quoted in USD or GBP as agreed. Typical payment terms:

• Strategy & one-off projects: 50% upon signing, 50% on delivery
• Monthly retainers (PPC, SEO, SMM etc.): invoiced monthly in advance
• PR & large campaigns: staged payments aligned with milestones

Invoices are payable within 14 calendar days. Late payments may incur interest and suspension of services. All prices exclude applicable taxes (VAT where relevant).

4. Intellectual Property

Upon full payment, you own all final deliverables created specifically for your campaign (ads, landing pages, copy, creatives). SOLIS retains ownership of:

• Pre-existing methodologies, frameworks, templates and tools
• Any work not paid for in full
• Portfolio rights to showcase anonymized or credited work (unless otherwise agreed in writing)

You grant us a limited license to use your brand assets solely for the purpose of delivering services.

5. Confidentiality

Both parties agree to keep confidential all proprietary business information, campaign data, strategies and trade secrets shared during our engagement. This obligation survives termination for 3 years.

6. Performance & Results Disclaimer

IMPORTANT:

While we apply industry-best practices and our team has an exceptional track record, digital marketing results are influenced by many variables outside our direct control (algorithm changes, competitor activity, economic conditions, seasonality, ad platform policies, creative performance, landing page experience, etc.).

We do not guarantee any specific results, including but not limited to: ROI, conversion rates, traffic growth, cost-per-acquisition targets, ranking positions or revenue increases. Case studies and testimonials reflect real outcomes achieved under specific circumstances and are provided for illustrative purposes only.

7. Limitation of Liability

To the maximum extent permitted by law, SOLIS's total liability arising out of or related to any engagement shall not exceed the total fees paid by you in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential or punitive damages, including lost profits or business opportunities.

8. Termination

Either party may terminate a project or retainer with 30 days written notice. Upon termination you remain responsible for all work performed and fees due up to the termination date. We will provide reasonable transition assistance.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be resolved exclusively in the courts of England and Wales.

10. Contact

For any questions regarding these Terms please contact us at hello@solis.marketing or +44 7915 319539.

By using our website or engaging our services you acknowledge that you have read, understood and agree to these Terms of Service and our Privacy Policy.