Privacy Policy
Last updated: January 2026
SOLIS MARKETING LTD ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website solis.marketing or engage with our digital marketing services.
1. Information We Collect
We collect information that you voluntarily provide to us when you:
- Submit a contact or proposal request form
- Book a strategy consultation call
- Subscribe to our insights or newsletter (if applicable)
- Communicate with us via email, phone or video call
This may include: full name, business email, phone number, company name and website, job title, specific service interests, project budget range, and any additional information you choose to share in your message.
2. How We Use Your Information
We use the information to:
- Respond to your inquiries and provide marketing proposals
- Schedule and conduct video strategy consultations
- Deliver our contracted digital marketing services (PPC, SEO, creative, PR, etc.)
- Improve our website, services and client experience
- Comply with legal obligations and prevent fraud
3. Legal Basis for Processing (UK GDPR)
We process your personal data under one or more of the following lawful bases:
- Consent – when you submit a form or explicitly agree to communications
- Legitimate Interest – to respond to business enquiries and provide professional services
- Contract – when we enter into a service agreement with you or your company
- Legal Obligation – to comply with UK laws and regulations
4. Sharing of Information
We do not sell your personal data. We may share limited information with trusted third parties who assist us in operating our business and delivering services, including:
- Advertising platforms (Meta, Google, LinkedIn, TikTok, etc.) – only when running campaigns on your behalf under strict Data Processing Agreements
- Professional service providers (accountants, legal advisors, IT support)
- Video conferencing tools for client meetings (Zoom, Google Meet)
All third parties are contractually bound to protect your data and use it only for the purposes we specify.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (typically up to 6 years for contractual and tax records). You may request deletion of your data at any time (subject to legal retention requirements).
6. Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure ("right to be forgotten")
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please email hello@solis.marketing with the subject "Data Subject Request". We will respond within one month.
7. Cookies & Website Tracking
Our website uses essential cookies for functionality and security. We do not use third-party advertising cookies or tracking pixels on this site. For full details see our Cookie Policy.
8. International Data Transfers
As a global agency working with clients worldwide, some service providers may be located outside the UK/EEA. Where this occurs we ensure appropriate safeguards (Standard Contractual Clauses or adequacy decisions) are in place.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Lead at:
SOLIS MARKETING LTD
20 Wenlock Road, London N1 7GU, United Kingdom
Company number 17312231
Email: hello@solis.marketing
Phone: +44 7915 319539